Privacy Policy | Balnarring Driving Range

Introduction

Balnarring Driving Range Pty Ltd (ABN: [TBC — MIKE TO PROVIDE]) (“we”, “us”, or “our”) operates the website www.balnarringdrivingrange.com and is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, submitting forms, or interacting with our services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We may collect the following types of personal information:

Identity information: your first name, last name, and any company or business name you provide.
Contact information: your email address, phone number, and suburb or locality.
Membership information: your Founding Membership registration details, including your member number, referral source, and newsletter preferences.
Enquiry information: the content of messages you submit through our contact or investor enquiry forms, including your stated interest level.
Technical information: your IP address, browser type and version, time zone setting, operating system, and other technology identifiers on the device you use to access our website.
Usage information: information about how you use our website, including pages visited, time spent on pages, and navigation paths.

How We Use Your Information

We collect and use your personal information for the following purposes:

To process and manage your Founding Membership registration.
To respond to your enquiries, including general contact enquiries and investor interest expressions.
To send you project updates, newsletters, and promotional communications where you have opted in to receive these.
To improve our website, services, and user experience.
To comply with our legal obligations and protect our legitimate business interests.
To analyse website usage and performance through anonymised and aggregated data.

Third-Party Service Providers

We use trusted third-party service providers to help operate our website and deliver our services. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data:

Resend — We use Resend as our email delivery service to send transactional emails such as membership confirmations, enquiry acknowledgements, and newsletter communications. Resend processes your email address and name for delivery purposes. For more information, visit Resend's Privacy Policy.
Google Analytics — We use Google Analytics to collect anonymised data about website traffic and usage patterns. This helps us understand how visitors use our site so we can improve it. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used before coming to our site. For more information, visit Google's Privacy Policy.
Sanity.io — We use Sanity.io as our content management system (CMS) to manage and deliver website content such as project updates and media assets. Sanity does not directly process end-user personal data submitted via our forms. For more information, visit Sanity.io's Privacy Policy.

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:

Secure HTTPS encryption for all data transmitted between your browser and our website.
Environment-level protection of API keys and sensitive credentials.
Access controls limiting who within our organisation can view personal data.

Your data may be stored and processed on servers located outside Australia by our third-party service providers (including in the United States). Where this occurs, we ensure that appropriate safeguards are in place to protect your personal information in accordance with the APPs.

We will retain your personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

Under the Australian Privacy Act 1988, you have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct any inaccurate or out-of-date personal information.
Withdrawal of consent: You may withdraw your consent to receive marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Complaint: If you believe we have breached the APPs, you may lodge a complaint with us. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

Essential cookies: These are necessary for the website to function properly and cannot be switched off.
Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or would like to make a complaint, please contact us:

Business Name: Balnarring Driving Range Pty Ltd
Address: 112 Sandy Point Road, Balnarring VIC 3926
Email: balnarringdrivingrange@gmail.com